Refund Policy
Last updated: January 2025
1. Overview
At VadaArcot Matrimony, we strive to provide the best possible service. We understand that circumstances may change, and we have established a fair and transparent refund policy.
2. Subscription Plans
Our subscription plans are designed to offer maximum value. Please review our refund terms carefully before making a purchase:
- Refund requests must be submitted within 7 days of purchase.
- Refunds are only applicable if the service has not been utilised (no contact views, no messages sent).
- Processing fees and payment gateway charges are non-refundable.
3. Non-Refundable Services
The following are non-refundable under any circumstances:
- Profile Boost or promotion services once activated.
- Contact views that have already been used.
- Subscription plans where the benefits have been partially or fully utilised.
- Any service purchased during a promotional or discounted offer.
4. How to Request a Refund
To request a refund, please contact us within the eligible timeframe:
- Email: admin@vadaarcot.com
- Phone: +91-88706-59136
Please provide your Registration ID, purchase date, and reason for the refund request.
5. Refund Processing
Approved refunds will be processed within 7–10 business days to the original payment method. The exact timeframe may vary depending on your bank or payment provider.
6. Changes to This Policy
VadaArcot Matrimony reserves the right to modify this refund policy at any time. Any changes will be posted on this page with an updated date.
7. Contact Us
If you have any questions about our refund policy, please don't hesitate to reach out to us.